Enrolling And Switching

Appeals And Disputes

What to do when a claim or request is denied.

Common Reasons Claims Are Denied

An overview of the administrative and medical reasons health insurance claims are typically denied, and which ones are often simple to fix.

3 min read

How To Read A Denial Letter

A guide to the usual parts of a health insurance denial notice, what each section tends to say, and what to look for before deciding how to respond.

4 min read

Internal Review Versus External Review

Compare asking the insurer to reconsider a denial with asking an independent organization to decide, including who reviews, when each applies and typical limits.

3 min read

Medical Necessity Explained

How health plans typically define medical necessity, how they apply it to coverage decisions, and what that can mean when a service is denied.

3 min read

Step Therapy And Why Plans Require It

Why some health plans ask patients to try one treatment before another, how step therapy typically works, and what exceptions or appeals may exist.

3 min read

Understanding Prior Authorization

What prior authorization is, why health plans use it, how requests are reviewed, why delays happen, and general steps to take if approval is slow or denied.

4 min read

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